Website Jengah Consulting
We are a leading recruitment company with a proven track record of successfully matching top talent with some of the most innovative and dynamic companies across a wide range of industries.
The Customer Relations Officer is responsible for building and maintaining strong relationships with customers to ensure satisfaction and loyalty. This role involves handling customer inquiries, resolving complaints, and providing product or service information. This role also supports promotional activities and ensures excellent service delivery.
Job Description :
- Maintain and strengthen customer relationships through effective communication.
- Managing service appointments & providing service to customers.
- Address customer inquiries and resolve issues promptly.
- Provide accurate product or service information to customers.
- Gathering customer feedback on products, services, and overall.
Qualification :
- Min. Bachelor Degree in Communication major or any major related.
- Strong communication and interpersonal skills.
- Customer-focused mindset with problem-solving abilities.
- Experience in customer service or related roles is preferred.
To apply for this job email your details to career@jengahconsulting.com
